FAQ
Scheduling
Our scheduling is designed to allow the proper amount of time to complete your service. We ask that you please arrive 10 minutes prior to your appointment.
Gift Certificates
Gift certificates must be presented at the time of your visit (Beverly’s Day Spa will not be responsible for lost gift certificates) Please redeem all gift certificates in a timely manner, expiration dates may not be extended for any reason. Failure to provide 24 hour cancellation notice for a gift certificate appointment, will result in forfeiture of gift certificate.
Payment Methods
We accept Visa, MasterCard, American Express, Discover and personal checks. There is a $30.00 charge on all returned checks.
Cancellations and Rescheduling
24-hour cancellation notice is required for all services to avoid cancellation charges of 50% of the cost of services reserved. If the reserved time can be filled, no charges will be made. Please redeem all gift certificates in a timely manner, expiration dates may not be extended for any reason. Failure to provide 24 hour cancellation notice for a gift certificate appointment, will result in forfeiture of gift certificate.
Gratuities
Gratuities are not included with any service or gift certificate. We provide gratuity envelopes at the front desk for your convenience. Please leave all gratuities with the Spa Coordinator at the front desk.
Adult Serenity
To maintain our peaceful spa environment, the facility is reserved for adults. No children under the age of 12 are allowed unless they are receiving services.
Pagers and Cell Phones
Your time at Beverly’s Day Spa is for self-renewal and relaxation. Please turn all pagers and cell phones off.
Jewelry
Please leave valuables at home. Sorry, we cannot be responsible for them.
Prices
Prices are subject to change without notice.
Gender Equity
We offer all of our services to both male and female clients.
Comments? Suggestions?
Your observations or suggestions are essential and very important to us, given that we are committed to continuous improvement of every facet of our spa. Please send an email to relax@bevdayspa.com If you prefer post mail, please send to the attention of Beverly Nix Pitts at Beverly’s Day Spa, 8358 Main Street, Woodstock, GA 30188.
Spa Hours
Tuesday & Thursday 10am - 8pm
Wednesday & Friday 10am - 6pm
Saturday 9am - 4pm.
CLOSED Sunday & Monday
Reservations
Our reservation desk is open 5 days per week. Call 770-517-0086 to have one of our spa coordinators help you with your request.
Products by Mail
You may order your Beverly’s Day Spa products via phone or e-mail. There is a small postage and handling fee. You can also order YES! products online. Click here.
Gift Giving
The perfect gift is a call away. Spa Gift certificates are issued via phone, fax, post mail or click here.
Corporate Rewards
The perfect way to show your appreciation is with a gift of relaxation from Beverly’s Day Spa. Delight your staff with spa rewards for achievements, promotions or holidays. Allow us to help you design your corporate appreciation program by sending us an e-mail at relax@bevdayspa.com
Parking and Entrance
Our entrance and parking is located to the side and rear of the building.
Directions
FROM I-75/I-575 NORTH
Take I-75 North; Bear Right on I-575 to Exit 8. Right on Towne Lake Pkwy. Turn right on Mill St. and then take a Left on Main Street. We are .5 Mile on Left across from Appalachian Technical College.
FROM I-575 SOUTH
Take I-575 South to Exit 8. Left on Towne Lake Pkwy to Left on Main Street. We are .5 Mile on Left across from Appalachian Technical College.
FROM ROSWELL/ALPHARETTA
Take Highway 92 to Woodstock. Turn Right on Canton Highway (Hwy 5). We are 2 miles on Left across from Appalachian Technical College.
Can I book an appointment on your website or through email?
We do not accept appointments made through email or on our website. If you would like to come in for an appointment please call a Spa Coordinator at 770.517.0086 and we will be happy to book one for you.
Does your website feature all of your merchandise?
No, there are some products we were unable to offer on the internet. Please call us if you would like to order something not featured on our website. We are happy to accommodate you any way we can.
Can I return a product that I ordered online that I am unhappy with?
Before purchasing any skin care product, we do recommend that an esthetician analyze your skin and make recommendations according to your skin-type. Unopened products can be returned for a full refund of the original price. Opened products can be returned for a store credit for the original price of the merchandise. All products will be inspected before credit is issued. Returned merchandise should be carefully packed and mailed with a note explaining the reason for the return or returned in person to Beverly’s Day Spa, 8358 Main Street, Woodstock, GA 30188.
What do I need to bring?
We will provide you with a robe, slippers and a ’spa tote’ for your personal belongings (please do not bring jewelry and other valuables).
Do I have to disrobe entirely for a spa treatment?
The therapist will only uncover the area that she/he needs to work on. Please remember, take off only what you feel comfortable removing. Above all, we want you to feel comfortable and enjoy your day at the spa.
Should I alert someone if I have a medical condition, allergy or disability?
Yes. Please tell our Spa Coordinator when you call for a reservation if you are pregnant, have high blood pressure, allergies or any other condition we should know about.
What is the spa lunch?
Pinwheel sandwiches served along with Fresh Fruit, Cheese, Carrots, Almonds, Fresh Spring Water and Cookies
What is the difference between a Spa Facial and a European Facial?
Our Spa Facial is a basic treatment designed for relaxation without any extractions or hand treatments. Our European Facial is an all-inclusive treatment that includes vapor/steam skin preparation, manual extractions, hand treatment, and the use of exclusive products designed to produce the desired results.
Will I break out after a facial?
Breakouts rarely occur unless your skin is congested with blackheads or whiteheads underneath your skin. If this is the circumstance, you might experience some breakouts, nevertheless be assured they won’t last for long.
How often should I have a facial?
We recommend a facial every 4-6 weeks; by means of this frequency we monitor your skin throughout the seasons and help you maintain a healthy and glowing complexion. However, if you are experiencing over stress or menopause your skin can be unpredictable and breakout; your esthetician may recommend more frequent visits until the problem is under control.
At what age should I start receiving regular facials?
Your mid 20’s to early 30’s are ideal unless you began to experience breakouts at an earlier age. We believe in early skin care education as many teenagers suffer from problem skin that is best addressed early on, having a visit to an esthetician can help treat and correct the problem.
Are scrubs bad for my skin?
Some can be, especially shell type particles like almond or apricot kernels scrubs that contain jagged edges and can harm the skin. Most professional exfoliators contain perfect round spheres that will exfoliate your skin without any harm.
Is there anything I can do to help my brown spots?
Hyper-pigmentation can occur after sun exposure, pregnancy or taking birth control pills. Yes, there are many treatments available like peels; along with home care programs that will help lighten your pigmentation.
What’s the best way to prolong my facial?
We recommend being diligent with your home care program like cleansing, exfoliating, moisturizing and protecting. This will help your skin function properly and look its absolute best.
What benefits can I expect from using products that contain vitamin A or C?
These vitamins are the most effective age defying ingredients. They are very effective antioxidants that help protect your skin against environmental pollutants that can damage your skin. Vitamin C aids in collagen synthesis, restoring suppleness and skin clarity while Vitamin A increases elasticity and moisture content.
Can I wear make-up to the Spa to receive skin services?
Yes. We will be glad to remove your make-up for you with the purchase of any skin service.
How often should I get waxed?
While each person’s rate of hair growth differs from the next, based on a variety of factors like age, season, and heredity, we recommend once every 3 to 6 weeks depending on the length and quantity of hair. Ideally the hair should be between 1/8th and 1/4th inch long.
How should I take care of my skin before and after waxing?
- Never go into the sun for 24 hours before or after getting waxed, it leaves you more vulnerable to burns and hyperpigmentation. Sunning includes tanning bed use
- Do not get waxed if you are using any glycolic acic, acutane, retin-a, or anything that can alter your skin’s natural balance.
- Do not aggressively exfoliate the areas to be waxed for 24 hours before or after being waxed. This means that you should not receive any exfoliating body treatment during this time.
- Do not use anything on your skin that contains perfumes or artificial colors after waxing.
- Do not use body lotion before being waxed (it prevents the wax from adhering to the hair)
What is aromatherapy?
The use of essential oils obtained from aromatic plants that help relax, sedate, refresh or stimulate according to need.
What do I wear for a body treatment?
We provide robes and disposable undergarments for your use at the Spa. If you are receiving an Aromatherapy Body Wrap you may choose bring a change of undergarments in lieu of disposables.
What is a pedicure?
Complete grooming of the feet, which includes a soak, removal of dead skin with foot file (no razors), exfoliation, a mint mask, clip, file, shaping of the nails, and nail polish.
How often do I need a pedicure?
We recommend receiving a pedicure once a month for normal foot conditions and twice a month for difficult feet.
What is a manicure?
Complete grooming of the hands and nails, which includes a soak, clip, file, shaping of the nails, and nail polish. We do not apply artificial nails. (call for information about our anti-aging manicure)
How often do I need a manicure?
We recommend receiving a manicure once a week or once every two weeks, depending on the speed of your nail growth.
Does deep muscle massage hurt?
Deep muscle massage is a specific technique to help alleviate chronic tension and tightness. Deeper pressure is used; it should feel good and not hurt. Any time you receive a massage make sure to communicate to your therapist when any pressure becomes uncomfortable as every individuals comfort level is very different. We want to customize your massage for your current needs.
How often should I have a massage?
Studies have proved the many health benefits of massage from stress reduction to increased circulation and detoxification. The frequency of massage is very specific to each person, as some might have to receive a massage twice per week for back pain, or once per month for relaxation and health benefits. Ask your therapist what she/he recommends for you’re individual needs.
What should I wear during a massage?
The therapist will only uncover the area that she/he needs to work on. Bras must be removed to complete a proper back massage. Please remember, take off only what you feel comfortable removing. Above all, we want you to feel comfortable and enjoy your massage.
I have very ticklish feet and cannot imagine experiencing a massage, what can I do?
Many individuals have some areas that that are ticklish or sensitive. Please inform your therapist prior to your massage of these areas. Keep in mind it’s you’re massage and you’re time, so you can decide where you want and need the attention.
I’m pregnant, can I experience a massage?
We do not recommend, nor do we perform massages during the first trimester of pregnancy. After the first trimester, your body is going through many changes and one of the best ways to relieve back tension due to baby weight is to experience a very nurturing treatment by a one of our therapists.
What is a stone massage?
Hot stones are incorporated into the therapy of the massage, allowing the heat to soothe and relax the body. This is not a deep tissue massage.
What is foot reflexology?
This is not a foot massage. It is a treatment used to treat the whole body through the feet (can be done through the hands also). Most beneficial if received once a week or bi-monthly.
